AWARD CATEGORIES
Up to 31 awards are given out at this annual platform, in the categories: Events, Experience, Marketing & Media, Customer Service, Outstanding Contribution and Special Recognition.*

These awards encompass a wide cross-section of tourism sectors including Attractions, Business Travel & MICE, Dining, Experiential Learning, Entertainment, Healthcare, Hospitality and Retail.

*The Outstanding Contribution and Special Recognition award categories are closed to public, corporate or self-nominations.

Nominations for all award categories are closed. The judging process will take place from now till end August. Only finalists will be notified via telephone/email in September.


For further details and assistance, please contact us at stb_singaporeexperience@stb.gov.sg

EVENTS
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With a calendar filled with endless events, there's always something going on in Singapore. We host a broad spectrum of events from global conferences to large-scale exhibitions to mega parties, with attendees from all over the world.

We are looking for the best of this diverse line-up of events that showcases Singapore's dynamism and professionalism as an event host. Through exceptional marketing and promotional efforts, as well as excellent service and facilities, these well-executed events would have strengthened the strategic value of the destination and the industry.

We are looking for the following memorable events:

Association Conference of the Year
Exhibition of the Year
Leisure Event of the Year
Meeting of the Year
Trade Conference of the Year
EXPERIENCE
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Country destinations that succeed in creating a unique and more compelling visitor experience that provides greater value will consistently draw. This is why the Singapore Experience is what differentiates us from other tourism destinations.

Encompassing product and service excellence, we are looking for organisations which package experiential elements to create a distinctive Singapore Experience that is enjoyable and memorable to visitors.

We are looking for definitive experiences in the following categories:

Best Business Event Services Experience
Best Business Event Venue Experience
Best Dining Experience
Best Education Experience (Tourism & Hospitality)
Best Enrichment Experience
Best Healthcare Experience
Best Hotel Experience
Best Nightspot Experience
Best Shopping Experience
Best Travel Experience
Best Visitor Attraction Experience
MARKETING & MEDIA
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As the call to action for overseas guests to visit Singapore, marketing and promotional efforts provide travel information through creative campaigns and media that showcase the sights and sounds of Singapore.

We are looking for writers and producers of travel stories and marketing campaigns that bring out the Singapore Experience creatively through their most innovative and successful marketing efforts and media features.

We are looking for compelling stories and campaigns in the following categories:

Best Singapore Experience Story (Broadcast)
Best Singapore Experience Story (Digital)
Best Singapore Experience Story (Print)
Most Innovative Marketing Initiative
CUSTOMER SERVICE
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Encounters with service professionals may be fleeting, but a special few succeed in making a lasting impression. Their dedication and stories of excellence play a major role in enhancing the Singapore experience, for whom no task is too large and no customer too insignificant.

Members of the public are invited to nominate outstanding Customer Service Professionals in the following areas:

1) Food & Beverage
2) Hotel
3) Nightspot
4) Retail
5) Tour Guiding
6) Transport (Taxi)
7) Visitor Attraction

Nominations may be submitted online. Nominate a customer service professional, and/or official nomination forms that are available at the Singapore Visitors Centre along Orchard Road and major hotels, attractions, retail and food & beverage outlets.

Hard copies of the nomination form can be returned via:

1) Distributing outlet where you received the form from.
2) Singapore Visitors Centre along Orchard Road.
3) Mail this back to the Singapore Tourism Board (STB):


Singapore Experience Awards 2013
Singapore Tourism Board,
Tourism Court,
1 Orchard Spring Lane,
Singapore 247729

Organisations are also invited to provide corporate nominations for their service staff. To download the Corporate Nomination Form, please click here.