AWARD CATEGORIES
Award categories encompass a wide cross-section of tourism sectors including, Hospitality, Retail, Dining, Entertainment, Attractions, Business Travel & MICE, Education and Healthcare.
These contributions are recognised in the award categories of:
EVENT
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With a calendar filled with endless events, there’s always something going on in Singapore. We host a broad spectrum of events from global conferences to large-scale exhibitions to mega parties, with attendees from all over the world.

We are looking for the best of this diverse line-up of events that showcases Singapore's dynamism and professionalism as an event host. Through exceptional marketing and promotional efforts, as well as excellent service and facilities, these well-executed events would have strengthened the strategic value of the destination and the industry.

Download and complete the PDF Nomination form(s). Next, package the form(s) together with your supporting documents into a compressed file before uploading them here.

We are looking for the following memorable events:

Association Conference of the Year
Trade Conference of the Year
Exhibition of the Year
Meeting of the Year
Leisure Event of the Year
EXPERIENCE
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Country destinations that succeed in creating a unique and more compelling visitor experience that provides greater value will continue to draw visitors in both good and challenging times. Which is why the Singapore Experience is what differentiates us from other tourism destinations.

Encompassing both product and service excellence, we are looking for organisations which package these experiential elements to create a distinctive Singapore Experience that is enjoyable and memorable to visitors. Business and service excellence should be a trademark of their organisational culture. One that consistently provides visitors with a stellar customer experience that keeps them coming back.

Download the PDFs below to find out what information is needed to complete the online nomination forms. (Please note that character limits apply, as reflected in the online nomination forms)

We are looking for definitive experiences in the following categories:

Best Dining Experience
Best Enrichment Experiencer
Best Hotel Experience
Best Nightspot Experience
Best Shopping Experience
Best Travel Experience
Best Visitor Attraction Experience
Best Business Event Venue Experience
Best Business Event Services Experience
Best Healthcare Experience
Best Education Experience
MARKETING & MEDIA
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As the call to action for overseas guests to visit Singapore, marketing and promotional efforts provide travel information through creative campaigns and media that showcase the sights and sounds of Singapore.

We are looking for writers and producers of travel stories and marketing campaigns that bring out the Singapore Experience creatively through their most innovative and successful marketing efforts and media features.

Download the PDFs below to find out what information is needed to complete the online nomination forms. (Please note that character limits apply, as reflected in the online nomination forms)

We are looking for compelling stories and campaigns in the following categories:

Best Dining Experience
Best Enrichment Experiencer
Best Hotel Experience
Best Nightspot Experience
CUSTOMER SERVICE
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Our service professionals act as tourism ambassadors who play a significant role in enhancing customer experiences. To honour these dedicated professionals, we need your help.

Members of the public are invited to nominate outstanding Customer Service Professionals in the areas of:

1) Food & Beverage
2) Hotel
3) Nightspot
4) Retail
5) Tour Guiding
6) Transport (Taxi)
7) Visitor Attraction

You may submit your nomination in the following ways :
1) Online at www.singaporeexperience.com/nominate
2) Complete a nomination form and:
• Return it to the outlet where you received it
• Drop it off at any Singapore Visitors Centre
• Mail it to Singapore Experience Awards 2010, Singapore Tourism Board, Tourism Court, 1   Orchard Spring Lane, S(247729)

Organisations are also invited to nominate outstanding employees for the relevant Customer Service award. You may submit your nomination by emailing stb_singaporeexperience@stb.gov.sg

Please provide the following information when submitting nominations:
1. Full Name of Employee
2. Length of Service with Organisation
3. List of Training Programmes the Employee has Undertaken over the last year, i.e. 2010
4. Compliments / Feedback received from Customers in 2010 (minimum of 5)